Question 1

Do customers need to download an app to view the menu or order?

Accepted Answer

No. Customers simply scan the table QR code using their default iPhone or Android camera app. The menu opens immediately in their web browser. No app download, no account creation, zero hassle.

Question 2

How do UPI payments (GPay, PhonePe, Paytm) work?

Accepted Answer

You upload your restaurant's direct UPI QR code or VPA (e.g. goodfoodcafe@upi). When guests check out, they scan your UPI QR code and pay directly to your bank account. We charge zero payment fees and take 0% commission.

Question 3

Is there really a 100% Free plan?

Accepted Answer

Yes! Our Free Forever plan includes digital menu creation, unlimited QR scans, UPI payments, and GST tax invoices. You can start immediately with zero credit card required.

Question 4

How does GST billing & FSSAI compliance work on XMenuQR?

Accepted Answer

XMenuQR automatically calculates CGST (2.5%) and SGST (2.5%) under SAC Code 996331. Every customer order generates a downloadable PDF Tax Invoice with your restaurant's GSTIN and 14-digit FSSAI license number.

Question 5

Can someone outside the restaurant scan our QR code and place fake orders?

Accepted Answer

No! XMenuQR uses active session locking. Once a table places an order, scanning that table's QR code on another phone displays the order tracking screen instead of a duplicate menu. Additionally, kitchen staff confirm all incoming orders before preparation begins.

Question 6

How do I print QR codes for my restaurant tables?

Accepted Answer

From your XMenuQR dashboard, tap 'Download Printable QRs'. You'll get a high-resolution PDF file with unique QR codes for Table 1, Table 2, etc. You can print them at any local print shop and place them in acrylic T-standees.

Question 7

Does XMenuQR work for Cloud Kitchens & Takeaway Counters?

Accepted Answer

Yes! For cloud kitchens, takeaway counters, and food trucks, you can generate a single counter QR code, print it on your packaging or billing desk, and take direct digital takeaway orders.

Question 8

What hardware is required for the Kitchen Display System (KDS)?

Accepted Answer

Zero special hardware required! You can open your Kitchen Display (`xmenuqr.in/kitchen`) on any existing tablet, iPad, laptop, or smartphone. When a new order arrives, the screen chimes with a visual ticket.

Question 9

Can I manage multiple restaurant branches from one account?

Accepted Answer

Yes! Our Pro and Business plans support multi-branch management. Each location gets its own separate menu, table setup, staff logins, and GST settings.

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